Independent Mediation

What it is and how it is conducted

  • Resolution of issues using a competent third party as a neutral mediator
  • Has a structure, a timetable and is dynamic in nature
  • Entirely private and confidential
  • Participation is typically voluntary; increasing likelihood of success
  • Uses variety of techniques to facilitate the parties involved reaching an agreement


  • Avoids resorting to lengthy legal processes and high costs
  • Short duration, providing early resolution
  • Solutions can be creative and flexible and tailored to the parties involved
  • The parties ‘own’ the solution which aids in meaningful long term changes
  • Confidentiality of the process encourages parties to engage with each other in reaching realistic and workable solutions
  • Increases the opportunity for those involved to re-build effective working relationships

Benefits of using our Independent Mediation Services

  • Resolve specialises in mediation at a senior level. We are trained and qualified to work with challenging situations
  • We act as a facilitator and guide the parties through the process
  • In our neutral role, we help the parties to think creatively for possible solutions